PSU Central Distribution

Packages are typically delivered to their final on-campus destination the same day or the next business day, depending on time of arrival at Central Distribution Services and the size of the shipment.

When time permits, CDS will contact the department to advise it of delivery and to ensure that an authorized person will be present to sign for the package. CDS personnel will not leave packages if an authorized signature cannot be obtained.

Special Handling Exceptions may include

  • All air and overnight shipments
  • Sensitive items
  • Merchandise with “Hot” or “Rush” designations

CDS will take every precaution to protect these items, and they will be given priority for timely delivery. If a department wishes to flag a particular package for priority delivery, please contact CDS. Departments are also permitted to send representatives to the warehouse to pick up items if they are needed right away.

Inspection by the Department
Once the package has been delivered, its contents should be inspected as soon as possible. If the contents are damaged, a department representative should contact CDS within 48 hours of receipt to file a claim with the carrier. Please save all portions of the shipping container and wrappings. Damage claims must be filed with the carrier within 15 days of receipt of the freight.

If a problem such as a shortage or overage is discovered after the department opens and examines the contents of a package, the department should contact Procurement Services to resolve the problem with the vendor.

Addressing Packages
It is important to note that improperly addressed packages may not be accepted or distributed by CDS as quickly as normal. To ensure prompt delivery, please ask vendors to adhere to the following guidelines.

Inside Deliveries (the outside of the package must display):

  • Package must be marked by the vendor.
  • Recipient’s name (first and last)
  • Recipient’s telephone number
  • Recipient’s building and room number

Purchase Order-Related Packages

  • The P.O. number should be clearly marked on the outside of the package and on the packing slip.
  • All packages must be delivered with a packing slip on the outside of the package.
  • Recipient’s name (first and last), department, telephone number, and building and room number should all be listed on the box and/ or packing slip.

Non-PO/ Credit Card-Related Purchases

  • Packages must have the recipient’s name (first and last) and telephone number.
  • The recipient’s physical address (building & room number) must be clearly marked on the outside of the package(s).